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Returns & Refunds

Credit Cards

We do not accept American Express & Diners Club credit cards.

Returns & Refunds

Returns and refunds will be made at the sole discretion of Tackle World Adelaide Metro.

If a customer wishes to exchange an item due to a change of mind, they are required to cover full shipping/freight charges to and from Tackle World Adelaide Metro.

For Adelaide based customers you may come in store for a refund and return provided you have the original invoice, a form of ID and the item is in the same condition it was when it was delivered. A staff member will be happy to assist and process your return. 

Returns will not be accepted and refunds will not be made after 7 days from date of purchase.

Damaged items must be reported within 24 hours of receiving delivery and returned with copy of original invoice.

Deliveries are made only to address given, and receiving of goods is to be the responsibility of the Purchaser.

 

Warranty

All goods sold by Tackle World Adelaide Metro come with a warranty to be free from any defects or faults. This warranty is not transferable.

Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.

Warranty only covers the item(s) sold by Tackle World Adelaide Metro.

A large percentage of returned goods are found to be not faulty. If the returned goods are determined by Tackle World Adelaide Metro to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer's credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. Tackle World Adelaide Metro also reserves the right to charge the labour cost for examining these goods where no fault was found.

All warrantees are voided if returned product is found in any way to be mishandled, incorrectly installed, modified, tampered, abused, physically damaged.

Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.

Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Tackle World Adelaide Metro.

Tackle World Adelaide Metro is not responsible for any parcel missing in transit, on its return back to Tackle World Adelaide Metro.